Privacy Policy

Tea Positive LLC (“Tea Plus”, “we” or “us”) are committed to protecting and respecting your privacy.

SCOPE OF OUR PRIVACY POLICY

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed and used by us.

This policy together with the Terms & Conditions apply to your use of:

■   Our website at teaplus.me (the“Site”);

■   Any of the services accessible

through the site (the “Services”).

CONTROLLER

We are the data controller responsible for your personal data.

SO THAT WE’RE CLEAR AND THERE’S NO MISUNDERSTANDING ABOUT HOW WE HANDLE YOUR PERSONAL DATA,

WE WILL:

Always keep your data safe and private.

Never sell your data.

Allow you to manage and review your marketing choices at any time.

COOKIES

We use cookies to distinguish you from other users of the Site. This helps us to provide you with a good experience when you use the Site and also allows us to improve the Site.

INFORMATION WE COLLECT ABOUT YOU

We may collect and process the following data you give to us by filling in forms on the Site, or by corresponding with us (for example, by e-mail or telephone). It includes information you provide when you register for the loyalty scheme, subscribe to our

newsletter, enter a competition, promotion or survey, apply for a franchise, apply for vacancy or provide feedback. If you contact us, we will keep a record of that correspondence. The information you give us may include your name, address, date of birth, e-mail address, phone number, password, memorable name.

USES MADE OF THE INFORMATION

We may use information held about you in the following ways:

■   To provide customer service and respond to any feedback, questions or complaints we receive from you;

■   To keep you informed and up-to-date about new store openings, new products, promotions, events and other relevant marketing activities. You can opt out of marketing pushes at any time by clicking ‘Unsubscribe’ at the bottom of any marketing communication;

■   To assess your eligibility and interest in a Tea Plus franchise;

■   To notify you about changes to our service.

MARKETING

We want to make it crystal clear how we use your data for marketing purposes and how you can unsubscribe from

receiving any marketing communications from us whenever you want.

You will receive marketing communications from us if you have signed up to and/or utilise the Tea Positive Services and, in each case, you have not opted out of receiving marketing communications.

DISCLOSURE OF YOUR INFORMATION

We will disclose the data we collect from you to certain third parties who use personal data in delivering their services to us, they use data securely and confidentially and under strict contractual controls in accordance with data protection laws.

We send personal data to the following sets of data processors in order to perform the Tea Plus Services:

■   Digital marketing agencies

■   This is in order to manage our marketing communications to newsletter subscribers and provide customer service

via the ‘Feedback’ tool on the Site;

■   Loyalty scheme providers

■   This is in order to operate a loyaltyscheme and issue a loyalty card;

■  Companies within the Tea Positive

group

■   In order to provide a unified service across all of our products and services, we may disclose your personal

information to any member of the Tea Positive group, which means any of our subsidiaries or related entities. Companies in the Tea Positive group will be acting as joint controllers or processors in order to provide the Tea Positive

Services.

We may also disclose your personal information in the following circumstances:

■   If Tea Positive or substantially all of its assets are acquired by a third party, in which case personal data held

by it about its customers will be one of the transferred assets.

■   If we are under a duty to disclose or share your personal data in order to comply with any legal or regulatory

obligation or request.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail and/or when you next log onto the Site.

The new terms may be displayed on-screen and you may be required to read and accept them to continue your use of the Services.

CONTACT

All questions relating to data and your privacy are welcomed and should be addressed to our support team. If you have any questions, comments or requests regarding this privacy policy then please contact Tea Positive support via hello@teaplus.me